ANSWERS TO OUR CUSTOMER'S QUESTIONS ''FAQ''
HAVE QUESTIONS ABOUT USING SSMMPANEL AND YOU ARE LOOKING FOR ANSWERS
What is Partial status?
Partial Status is when we partially refund the remains of an order. Sometimes for some reason, we are unable to deliver a full order, so we refund you the remaining undelivered amount.
Example: You bought an order with quantity 10 000 and charge 10$, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1 000 (1$ in this example).
Can I get a discount?
yes, you can, but it depends on your account spending on our platform and how many you have ordered a service.
you can always open a ticket and ask for a discount on any service that you want .
When can you activate my PayPal?
For the time being Paypal is available for all users .
How much time does my order need to complete?
It depends on the Updates, also all information is written in the descriptions box below each service.
What is Drip Feed?
Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically.
Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put
Link: Your Post Link
Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…)
Interval: 30 (because you want to get 100 likes on your post every 30 minutes, if you want each hour, you will put 60 because the time is in minutes)
P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs),
For example, if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because the total quantity will be 500x10 = 5000 which is bigger than the service max (4000).
Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).
Do you accept Credit Card Payments?
Yes, we do accept Credit Card Payments, you can choose the Paypal option and pay using your credit cards through Paypal.
How do I use mass order?
You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID please check here:
Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd, nmcl, dfgh
From the Services List the service ID for this service “[Instagram Followers [100% Real - 30 Days Guarantee- NEW SERVICE” is 3740
Let’s say you want to add 1000 followers for each account, the output will be like this: ID|Link|Quantity
or in this example:
Cancel button / Refill button is not working for me?
The cancel or refill button sends a trigger to cancel or refill an order, it doesn't work instantly, it's just a trigger, sometimes it's too late to stop an order, and sometimes an order might not need a refill.